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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Scott Cohan

Scott Cohan

April 22, 2026

5  out of  5
rating by Scott Cohan
"Helped us quickly navigate policy and ownership changes for our new car!"
We responded:
"Hello Scott, Thanks so much for taking the time to share your positive experience! We love that you had such a great experience! Congratulations on new car! We truly value your recommendation and are confident we can continue to provide excellent service in the future. It was a pleasure to serve you."
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Saulito Zamora

April 21, 2026

5  out of  5
rating by Saulito Zamora
"Buen servicio por Hilda y especialmente les recomiendo la señorita Nicole."
We responded:
"¡Muchas gracias por su comentario! Agradecemos mucho que nos recomiende, especialmente a la señorita Nicole.¡Esperamos poder ayudarle nuevamente en el futuro!"
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Eliseo Rivera

April 21, 2026

5  out of  5
rating by Eliseo Rivera
"I had a great experience working with this insurance agency. Nicole was knowledgeable, responsive, and genuinely focused on finding the best coverage for my needs. She took the time to explain all my options clearly and made the entire process smooth and stress-free. I really appreciated their professionalism and attention to detail, as well as how quickly she handled my questions. Highly recommend them to anyone looking for reliable and friendly service!"
We responded:
"Thank you so much for your fantastic review! We’re truly glad you had a great experience. It’s wonderful to hear that Nicole was knowledgeable, responsive, and took the time to explain all your options clearly making the process smooth and stress-free. We really appreciate your kind words about our professionalism, attention to detail, and how quickly we were able to answer your questions. We’re grateful for your recommendation, and we look forward to helping you again anytime!"
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Alfonso Alvarez

April 21, 2026

5  out of  5
rating by Alfonso Alvarez
"Lalo is the best with assisting in auto insurance, life insurance and business insurance. Please give him a call, he elaborates and explains all your coverages with detail"
We responded:
"Hey Alfonso, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. It was a pleasure to serve you."
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Sury Alvarez

April 21, 2026

5  out of  5
rating by Sury Alvarez
"Lalo is the best with assisting in auto insurance, life insurance and business insurance. Please give him a call, he elaborates and explains all your coverages with detail"
We responded:
"Thank you for your wonderful review! We’re thrilled to hear that Lalo was the best in assisting you with your auto, life, and business insurance. He truly enjoys explaining all your coverages in detail and helping you feel confident in your choices. We appreciate your recommendation please feel free to reach out anytime, and we look forward to assisting you again."
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Avery Bahena Bravo

April 21, 2026

5  out of  5
rating by Avery Bahena Bravo
"I highly recommend this office! The team is super welcoming and made me feel comfortable throughout the whole process. I was able to get life insurance with ease. Thank you, Massiel!"
We responded:
"Hi Avery, Thank you for taking the time to share such a great rating and for choosing your new life insurance with us. We truly appreciate your recognition, and we’ll continue working hard to maintain the excellent service you received. As always, our team is looking forward to your next visit. Thanks again—we hope to see you soon!"
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Luke Owen

April 21, 2026

5  out of  5
rating by Luke Owen
"Massiel provided excellent service when helping me with my business insurance quote. She was patient, knowledgeable, and made sure I understood everything. Truly recommend working with her! Was able to get my business insured with Hilda Ortega Agency"
We responded:
"Hi Luke, Thanks so much for taking the time to share your positive experience! We are glad that you had a great experience with new business insurance. We truly value your recommendation and are confident we can continue to provide excellent service in the future. Please let us know what we can do for you in the future."
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Alfonso Alvarez

April 21, 2026

5  out of  5
rating by Alfonso Alvarez
"Lalo was alot of help when it came auto insurance and business insurance. Please give him a call for your insurance needs"
We responded:
"Alfonso, We're delighted to hear about your experience! We are happy to read that our team has been able to provide exceptional service for your auto and business needs. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We look forward to seeing you again soon."
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vulture games

April 17, 2026

5  out of  5
rating by vulture games
"Great experience with Nicole Peguero! Friendly, knowledgeable, and helped me find the best coverage quickly, Highly recommend!"
We responded:
"We appreciate the time you took to give us such a great rating! We truly appreciate your recommendation of the office and will work hard to continue going above and beyond! We look forward to keeping up the great work! It was a pleasure to serve you."
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Anna Manca

April 15, 2026

5  out of  5
rating by Anna Manca
"Excellent service by Axel. Answered all our questions and provided us great plans for auto and home. Saved us a lot from what we were paying."
We responded:
"Hola Anna,¡Nos alegra muchísimo saber sobre tu experiencia! Nos complace leer que nuestro equipo pudo brindarte un servicio excepcional. Por favor, contáctanos si tienes cualquier pregunta adicional o algún comentario. Atentamente, Hilda"
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Patricia Rebollo

April 15, 2026

5  out of  5
rating by Patricia Rebollo
"Excelente servicio de Hilda Ortega y todo su equipo muy amables , la informacion la dan en ingles y español. Las señoritas que me an contestado las llamadas son eficientes."
We responded:
"¡Hola Patricia! Muchas gracias por tomarte el tiempo para compartir tu experiencia positiva. Valoramos mucho tus comentarios y esperamos verte nuevamente muy pronto. ¡Esperamos seguir superando tus expectativas con un excelente servicio! "
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Eric Ofosu

April 14, 2026

5  out of  5
rating by Eric Ofosu
"State farm is the best 👌 and Nicole she's best of all i wish everyone would be there for their insurance"
We responded:
"Eric, Thanks so much for taking the time to share your positive experience! We are so happy that your insurance needs were met! We'll be sure to share your experience with the rest of our team members as inspiration! See you soon!"
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Parking Management

March 24, 2026

5  out of  5
rating by Parking Management
"I can’t say enough great things about my insurance agents. They’re professional, responsive, and truly committed to making sure I have the right coverage. They explain everything clearly, answer all my questions, and always look out for my best interests. Big thanks to especially Nicole, who is incredibly friendly and always so helpful. I highly recommend her and the team to anyone looking for trustworthy and knowledgeable insurance professionals."
We responded:
"Thanks you for trusting us for so many years with your businesses!"
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Ja Swervo

March 12, 2026

5  out of  5
rating by Ja Swervo
"Más siempre excelente 👌"
We responded:
"Ja: ¡Nos complace saber que ha tenido una experiencia muy maravillosa con el equipo de Hilda Ortega, agente de State Farm! "
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Jairo Gomez

March 12, 2026

5  out of  5
rating by Jairo Gomez
"Recomiendo a massiel"
We responded:
"Gracias por tomar un tiempo para publicar su muy amable reseña de Massiel! "
Profile photo of Justin

Justin

March 11, 2026

5  out of  5
rating by Justin
"Nicole and Lalo were super helpful with getting me my auto insurance. Made the entire process quick and easy👍🏼"
We responded:
"Thank you! We’re so glad Nicole and Lalo were super helpful with your auto insurance. We’re happy to hear the process was quick and easy your feedback means a lot! 👍🏼 "
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Ammar, CPA

March 4, 2026

5  out of  5
rating by Ammar, CPA
"This agency is one of best. Very responsive and helping. I appreciate their service"
We responded:
"Hi Ammar, We're delighted to hear about your experience! Hearing that your experience went well really makes our day. We'll be sure to share your experience with the rest of our team members as inspiration! It was a pleasure to serve you."
Profile photo of Marc Alvarez

Marc Alvarez

February 27, 2026

5  out of  5
rating by Marc Alvarez
"Masiel helped me get my car insurance set up quickly and stress-free. I was expecting it to be complicated, but she explained everything clearly and made sure I was comfortable with my options. Super professional and easy to work with. 5 stars for sure!"
We responded:
"Marc, we are grateful and appreciate the time you took to leave your review. We truly appreciate your recommendation of Massiel and will work hard to continue going above and beyond! We look forward to providing you with more great experiences in the near future. Sincerely, Hilda! "
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David Montesinos

February 27, 2026

5  out of  5
rating by David Montesinos
"I had a great experience working with Masiel. She was incredibly helpful, patient, and made the whole life insurance process easy to understand. Highly recommend🙂‍↕️🤝"
We responded:
"Hello David, We appreciate the time you took to give us and Massiel such a great rating! We're thrilled that you had a great experience at our location with your life insurance. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you next time!"
Profile photo of Lizbet Ramales Mendez

Lizbet Ramales Mendez

February 26, 2026

5  out of  5
rating by Lizbet Ramales Mendez
"Massiel was perfect! She helped me loads for my car insurance! Did step by step questions I had."
We responded:
"Dear Lizbet, Thanks for the kind words! We love that you had such a great experience! Thanks for sharing who Massiel was able to help with your insurance. If you ever need anything, please don't hesitate to reach out to our team. Hope you visit us again soon!"
Profile photo of Jasier Tejeda

Jasier Tejeda

February 26, 2026

5  out of  5
rating by Jasier Tejeda
"Massiel is amazing! She helped me with my car insurance and was the sweetest ever ever."
We responded:
"Hi Jasier, Thanks so much for taking the time to share your positive experience! We're thrilled that Massiel left such a great impression! We truly value your recommendation and are confident we can continue to provide excellent service in the future. See you soon!"
Profile photo of Nanyi Leslie

Nanyi Leslie

February 26, 2026

5  out of  5
rating by Nanyi Leslie
"Massiel was an amazing help with my car insurance. I appreciated the help she gave me, very patient as well when I was trying to get the information she was asking. And this didn’t take long either, appreciate her understanding and patience!"
We responded:
"Nanyi, Thank you for the awesome feedback. We are so happy we were able to help with your auto insurance. We look forward to providing you with more great experiences in the near future. We look forward to seeing you again soon."
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Evelyn Cabarcas

February 26, 2026

5  out of  5
rating by Evelyn Cabarcas
"Massiel was my agent she was very informative and helpful."
We responded:
"Hello Evelyn, Thanks for the kind words! We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Sincerely, Hilda"
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RL Phoenix

February 26, 2026

5  out of  5
rating by RL Phoenix
"Easy, convenient process. Customer service is great!"
We responded:
"Hi RL, Thanks so much for taking the time to share your positive experience! We're thrilled that you had a great experience at our location. Please reach out to us with any additional questions or comments! We're here for you anytime!"
Profile photo of Penelope Savinon

Penelope Savinon

February 19, 2026

5  out of  5
rating by Penelope Savinon
"Hilda and her team are great! I have renters insurance through this State Farm office and I can honestly say they are amazing! The team is always friendly, patient, and super helpful. They explain everything in a way that’s easy to understand and make sure I feel confident about my coverage. It’s such a relief knowing I can call or email and get quick, reliable support. Highly recommend!"
We responded:
"Penelope, We're delighted to hear about your experience with your renter's insurance. It's great to know that we were able to provide you with the highest levels of service. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We're here for you anytime! "