State Farm® Insurance Agent Hilda Ortega
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
David Lominadze
October 18, 2024
5
out of
5
rating by David Lominadze
"Excellent, very efficient service"
Margarita Castelan
September 10, 2024
5
out of
5
rating by Margarita Castelan
"Such a well run establishment, They helped me with my auto and life insurance. All questions were answered along with a great positive attitude. I’m very exited to continue working with you guys . 10/10 recommend, this office !"
We responded:
"Thank you for your five-star review and kind feedback! I am happy to hear that we were able to give you the help you needed on your auto and life insurance and answer your questions. Give us a call should you have more! – Hilda "
Freddy Segura
August 2, 2024
5
out of
5
rating by Freddy Segura
"Es un excelente servicio respuesta inmediata y muy amables"
Jackelyn Cajamarca
July 30, 2024
5
out of
5
rating by Jackelyn Cajamarca
"I recently had the pleasure of working with Lalo at State Farm, and I couldn't be more satisfied with the service provided. From the outset, Lalo demonstrated a deep knowledge of their car insurance policies and he was attentive and responsive, answering all my questions with patience and clarity. They took the time to explain the intricacies of the policy (even in Spanish! Which was awesome!!), ensuring I felt confident and informed in my decision. Their professionalism and friendly demeanor made the entire process smooth and stress-free. Overall, I highly recommend Lalo for anyone in need of car insurance. Their expertise, excellent customer service, and commitment to client satisfaction make them a top choice. I am confident that I am well-protected and have the best policy for my needs, all thanks to Lalo and the team at State Farm. **Pros:** - Knowledgeable and experienced - Excellent customer service - Clear and transparent communication **Cons:** - None **Final Thoughts:** Lalo and State Farm have exceeded my expectations, and I am grateful for their assistance. I will definitely be recommending them to friends and family!"
We responded:
"I am so proud to hear that you had such an excellent experience with our office, and truly appreciate the feedback! I am glad that we were able to give you the help you needed in a way that reflected the standards we hold ourselves to here at our office. If you need any assistance in the future, I hope you think of us again! – Hilda"
Tim Timley
July 22, 2024
5
out of
5
rating by Tim Timley
"They are very professional. When you come in, any concerns about insurance issues they know, trust me. I highly recommend."
We responded:
"Hi Tim! Thank you for your review on our office! We always appreciate feedback from our customers to see what we do well and what we can do better. I am glad that we were able to address your concerns and answer any questions you had! – Hilda "
Jeancarlos Jerez
July 19, 2024
5
out of
5
rating by Jeancarlos Jerez
"Great service. Thank you Nicole for the professionalism. If youre lookinh for auto and life insurance call her!!!"
We responded:
"Thank you for your review and feedback on your experience with our office, Jeancarlos! Nicole is great, along with the rest of our agents, and I am happy that she was able to give you the help you were looking for. – Hilda"
Hector Alvarez
July 4, 2024
5
out of
5
rating by Hector Alvarez
"Hilda Agency has been very good to me. They have assisted me with any questions and concerns I’ve had. Thank you Axel for the great customer service!"
We responded:
"Hector, thank you for your review! I am happy to see that Axel and our office were good to you and could help you with your questions and concerns. If you come across more, do not hesitate to give us a call or come by the office to chat! – Hilda"
Rosi Liriano
July 4, 2024
5
out of
5
rating by Rosi Liriano
"Love working with my agent Nicole. She's was super helpful, provided me with the best customer service and answered all my questions and doubts."
We responded:
"Thank you for your review! I am pleased to hear that Nicole could help you and give you the customer service we take such pride in at our office. If you come across any more questions or doubts, feel free to stop back in or give us a call! – Hilda"
Marcelo Bravo
July 2, 2024
5
out of
5
rating by Marcelo Bravo
"Massiel is the most amazing agent she has help us insure our business she help us look into life insurance as well truly recommend her for any insurance policies"
We responded:
"Marcelo, thank you for your kind words for Massiel she is very passionate about helping all of our business clients. I am glad she was able to help you with life as well. -Hilda"
Santos Bravo
July 2, 2024
5
out of
5
rating by Santos Bravo
"Massiel is a good agent she helped me with My auto and life insurance"
We responded:
"Santos, thank you for your kind words towards Massiel she is a great asset to us! - Hilda "
vanesa lucero
July 2, 2024
5
out of
5
rating by vanesa lucero
"100 recommend Lalo Cariño he was extremely helpful he helped my family & I with our life insurance policy! My family found it so helpful that he spoke Spanish and English! Thank you so much for sharing information with us!"
We responded:
"Thank you, Vanessa! I am glad that Lalo was able to help your family with life insurance which is super important! l. I am pleased you had a good experience with him and our office! – Hilda"
Sol Soriano
July 2, 2024
5
out of
5
rating by Sol Soriano
"Great service"
We responded:
"Thank you, Sol! Always looking to provide great service! - Hilda "
Ebelin Bravo
July 2, 2024
4
out of
5
rating by Ebelin Bravo
"Spoke to Axel about renters insurance they gave me detailed, straight to the point information, answered all my concerns and when he was unsure about something he made sure he got back to me with more accurate info. 4.5/5 would recommend. 👍🏼"
We responded:
"We appreciate you! I am pleased to hear that Axel was able to get all you concerns answered in a timely manner! If you have any other questions feel free to contact us or stop by the office! – Hilda"
Jose Ramirez
July 2, 2024
5
out of
5
rating by Jose Ramirez
"I highly recommend Lalo. He helped me with my auto insurance and life insurance questions. He is also very knowledgeable in businesss insurance. He speaks both spanish and english. Please call in for a free quote."
We responded:
" Jose, thank you for the five-star review! I am pleased to hear you were happy with Lalo answering all your auto and life insurance questions. If you find yourself with any more just stop in! – Hilda"
Ismelda Rodriguez
July 2, 2024
5
out of
5
rating by Ismelda Rodriguez
"Nicole helped me with home and auto insurance. She was friendly, fast and efficient. All my questions were answered."
We responded:
"Ismelda, thank you for your review of my team! I am glad to see that Nicole was able to try and help with your insurance questions in an efficient and friendly manner. If you find yourself with more feel free to stop back in or give us a call! – Hilda "
Kmag GTF Bronx, New York
July 2, 2024
5
out of
5
rating by Kmag GTF Bronx, New York
"LALO CARIÑO is such a wonderful person. I am extremely happy he helped me and my family with our house insurance. Extremely professional, courteous and kind person."
We responded:
"We appreciate you! I am pleased to hear that he was kind and professional in helping you and your family with you home insurance. If you have any other questions feel free to contact us or stop by the office! – Hilda"
Jeffrey Escobedo
July 2, 2024
5
out of
5
rating by Jeffrey Escobedo
"Very good customer service and very nice people. Would definitely recommend to other people who need insurance. Especially Lalo Carino. Such an amazing person to assist you."
We responded:
"Jeffrey, thank you for the review and giving a shout-out to Lalo! I am happy to see a customer rave about one of our agents. If you have any insurance questions or comments, please stop by to chat! – Hilda"
Maria Herrera
July 2, 2024
5
out of
5
rating by Maria Herrera
"Very great experience with my agent, Lalo Cariño. He is a very good insurance provider, he will be able to assist with any problems and questions. He is a very good agent to contact you with any insurance problem you seek. Never had any problem everything was straight forward and fast. Can’t stress how much of a good agent he is. Words cannot describe how amazing he truly is."
We responded:
"Thank you, Maria, for your kind words! I am glad that Lalo was able to help answer your questions and address any problems you were concerned about and helped you understand it all. I am pleased you had a good experience with him and our office! – Hilda"
yatzari Leon
July 2, 2024
5
out of
5
rating by yatzari Leon
"It was a pleasure working with this facility, lalo made sure I understood step by step what was happening. Thank you again !!"
We responded:
"Thank you so much! We are always happy to help and try to make sure our customers understand what is happening during the process. I am pleased to hear that you had a good experience at our office! – Hilda"
Robin Rodriguez
July 2, 2024
5
out of
5
rating by Robin Rodriguez
"Nicole me pudo ayudar con mi seguro de auto muchas gracias y lo recomandare."
We responded:
"Robin, Gracias por su recomendacion nos tan mucho gusto que Nicole lo puedo ayudar con su seguro de auto! Hilda. "
Ulysses Bravo
July 2, 2024
5
out of
5
rating by Ulysses Bravo
"Massiel Bravo was so kind and helpful with my car insurance, I am so happy that her service was good to me!"
We responded:
"Ulysses, thank you for the five-star review! I am pleased to hear you were happy with the assistance that Massiel provided you with car insurance! – Hilda "
Elvia Flores
July 1, 2024
5
out of
5
rating by Elvia Flores
"Amazing service and fast response time. Very friendly people. I needed help understanding life insurance and Axel was very helpful."
We responded:
"That's wonderful to hear, Elvia, Life insurance is very important for all of us! Thank you for sharing your experience. Glad to hear Axel was able to assist you! -Hilda "
elizabeth vivar
July 1, 2024
5
out of
5
rating by elizabeth vivar
"LALO is very nice, helpful, kind and professional. He is very knowledgeable on what options are available for car and life insurance. He makes sure you are well informed and is fluent in both English and Spanish. Definitely the one to call."
We responded:
"Thank you so much for your kind words, Elizabeth We're delighted to hear that Lalo assisted you with your auto insurance. Thanks again for your feedback! – Hilda"
Cristian Vivar
July 1, 2024
5
out of
5
rating by Cristian Vivar
"Amazing service!! They answer all my questions regarding life insurance and auto insurance. I recommend Lalo he is a very helpful and communicative person. Please call in for quoted for health, life, auto and business insurance."
We responded:
"We are happy to know we were able to help you with your auto and life insurance needs. Thank you for recommending us for business insurances we love to help in any way we can! "
Eve Villanueva
June 29, 2024
5
out of
5
rating by Eve Villanueva
"Such a well run establishment, LALO helped me from start to finish. All questions were answered along with a great positive attitude. I’m very exited to continue working with you guys . 10/10 recommend, ask for him!"
We responded:
"Eve, thank you very much for your kind words and recommendation! I'm glad to know that you are pleased with the clarity of the explanations provided. Thank you for placing your confidence in us! – Hilda"